Delete your MyKade account
You can delete your account yourself, at any time, from the MyKade app:
- Open MyKade and go to the Account tab.
- Scroll to the bottom and tap Delete account.
- Enter your password, tick the box and tap Delete my account.
What happens
- Your account is closed at once and you are signed out on every phone.
- Your name, profile photo, status, shop page, shop link and your NIC, selfie and document photos are deleted.
- Connected Facebook Pages, Instagram accounts, Daraz shops and websites are disconnected.
- Orders still on the way are delivered. Money we still owe you is paid to your checked bank account, which we keep only until that payment is made.
- Order, payment and tax records, and the result of your identity check, are kept for as long as Sri Lankan law requires and to prevent fraud. They are not used for anything else.
Can't open the app?
Contact us from the mobile number registered to your account and we will delete it for you.
Contact the MyKade team
We reply in Sinhala, Tamil or English.
Send us a messageSigned in to the app? Use Chats or Account → Help to reach us directly.
MyKade by Zimozo · Support · Privacy · Delete account